top of page

PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY (THE “PRIVACY POLICY”) CAREFULLY.

 

Last Updated: October 1st, 2023 
 

Thank you for visiting Road Aider. Please read this privacy policy (“Privacy Policy”) carefully.  By registering, accessing, or using the Platform, you agree to follow and be bound by these Privacy Policy, Terms of Service and all applicable laws and Regulations.
 

If you have questions about this privacy policy, please email us at connect@roadaider.ca. Our collection and use of personal information in connection with your registration, access to, and use of the Platform is described in our Privacy Policy.
 

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MUST NOT REGISTER, ACCESS OR USE THE PLATFORM.
 

We reserve the right, in our sole discretion, to revise and update the privacy policy occasionally. Any such changes are effective upon posting and apply to all access and continued use of the Platform. You agree to periodically review the privacy policy to be aware of any such changes. Your continued use of the Platform will be your acceptance of the then-current privacy policy.

The Road Aider Content and the Platform may be changed, withdrawn, or terminated in our sole discretion without notice to you or any other User. We will not be liable if all or any part of the Platform is restricted to you or any other User or is unavailable at any time or for any period. Any revisions to the privacy policy will take effect on the last noted Effective Date.

YOU UNDERSTAND THAT BY REGISTERING OR USING THE PLATFORM AFTER THE EFFECTIVE DATE, YOU AGREE TO BE BOUND BY THE PRIVACY POLICY, INCLUDING THE ARBITRATION PROVISIONS OF THESE TERMS (SUBJECT TO YOUR RIGHT TO OPT OUT OF THE ARBITRATION PROVISION AS PROVIDED BELOW)

1. OUR COMMITMENT TO YOUR PRIVACY
Our Privacy Policy tells you what personally identifiable information Road Aider may collect from you, how Road Aider may process your personally identifiable information, how you can limit our use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information Road Aider has collected from you.  
2. INFORMATION WE COLLECT
2.1 Information you provide Road Aider
Road Aider collects personal information when you request information about our services or otherwise voluntarily provide such information through our platform. 
 
Generally, you will have control over the amount and type of information you provide to us when using our platform. 
 
2.2 Information Collected Automatically
When you use our platform, we automatically collect certain information by the interaction of your mobile device or web browser with our platform. 
 
2.3 Cookies
Like many other platforms, we use “Cookies.” A cookie is a small piece of data stored on your computer or mobile device by our platform. We use Cookies to identify the areas of our platform that you have visited. We also use cookies to enhance your online experience by eliminating the need to log in multiple times for specific content. Finally, we may use Cookies to personalize the content you see on our platform or customize marketing and other information we provide.
 
2.4 Other Automatically-Gathered Information
Road Aider may automatically record information when you visit its platform, including the URL, IP address, browser type and language, and the date and time of your visit. Road Aider uses this information to analyze trends among its users/customers to help improve its platform or customize communications and information that you receive from us. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our platform.
3. HOW THE INFORMATION IS USED
When Road Aider uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy.  Through our platform, you will be provided with the choice of which types of communications you will receive with us and the ability to change those choices whenever you want. 
 
3.1 Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our platform or ask us to provide you with more information about our business, you provide your consent to us to process information that may be personally identifiable information. 
 
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.
 
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.  
 
You may withdraw your consent at any time by instructing us using the contact information at the end of this Policy. However, if you do so, you may not be able to use our platform further.
 
3.2 Legally Required Releases of Information
We may be legally required to disclose your personally identifiable information if such disclosure is (a) required by law, or another legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third-party partners, employees, and affiliates.
4. OBTAINING, CHANGING OR DELETING YOUR INFORMATION
4.1 Access to your Personal Information
To obtain a copy of all information Road Aider maintains about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our platform.  After receiving the request, we will tell you when we expect to provide you with the information and whether we require any fee for providing it to you.
 
4.2 Remove or Change Your Information
If you wish us to remove or change personally identifiable information that you have provided to us, you may contact us using the contact information at the end of this Policy or if available through a tool on our platform. 
 
4.3 Verification of Your Information
When we receive any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
 
5. RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this Policy, Road Aider keeps your personally identifiable information only for as long as required:
  • to provide you with the services you have requested or otherwise to perform or enforce a contract between us;
  • to continue to provide the best possible user experience to visitors who return to our platform to collect information;
  • to comply with other laws, including for any period demanded by tax authorities or
  • to support a claim or defence in any court or in any legal, regulatory or administrative proceeding.
6. LIMITATION OF LIABILITY
You assume the sole risk of transmitting your information as it relates to the use of this platform and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions or failures preventing the use of this platform. In no event shall we be liable for any direct, indirect, special, consequential or monetary damages, including fees and penalties in connection with your use of materials posted on this platform or connectivity to or from this site to any other site.
 
7. PROTECTING YOUR CHILD’S PRIVACY
Even though our platform is not designed for use by anyone under the age of 18, we realize that a child may attempt to access the platform. We do not knowingly collect personally identifiable information from a child. If you are a parent or guardian and believe your child is using our platform, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of information. If we discover on our own that a child is accessing our platform, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing the platform.
 
8. RIGHTS
If you are a registered user of our platform, you may have certain rights. The law may permit you to request that we:
  • Provide you with the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
  • Provide access to and/or a copy of certain information we hold about you.
  • Delete certain information we have about you.
You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right not to be discriminated against for exercising certain of your rights.
9. CHANGES TO OUR PRIVACY POLICY
Road Aider reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on the platform so that our users are always aware of what information we collect, use, and disclose. In all cases, your continued use of our platform after any change to this Privacy Policy will constitute your acceptance of such change.
 
10. ACCEPTANCE 
By registering or accessing our website and applications, you have willingly accepted the terms of this Privacy Policy. 
bottom of page